Privacy Policy

This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

IN BRIEF: We want you to have complete confidence that your privacy will not be compromised. To this end, we guarantee that we will not use any technical means (tracking cookies, keystroke loggers, spy ware, etc.) to gather information about you, your computer, or your computer usage. We also promise that any information gathered directly from you will not be sold to any other firm, individual or organization.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, by placing an order, by creating an account, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


We take strong precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment (Certified LEVEL 1 PCI DSS compliant).

Your Credit Card/Payment Information & PCI Compliance

Note that we do NOT store credit cards in any way, nor directly handle credit card transaction information during your regular checkout, nor can we ever see your credit card details during these checkouts. Your payment is processed by our credit card processing vendor in conjunction with your credit card issuer or bank.

Please note that payment processing is also subject to the terms, conditions, and privacy policy of the Payment Processor and of your credit card issuer or bank in addition to this Privacy Policy. This gives your information an additional layer of security.

Note as well that 9 Dragons is not responsible for any errors made by the Payment Processor. However, we are happy to help to any extent possible in case of such an error, and will obtain all transaction details the payment processor makes available in effort to address the problem. Any such details 9 Dragons obtains, where they may be personally identifying information, we will use solely in accordance with our Privacy Policy.

IMPORTANT: Note that we do not accept credit card information submitted by email, text, or any other written method, and that if we do receive such, we will not use it and will delete or destroy it right away.To make your order you must use the supplied website checkout system or place your order by phone. .


We request information from you on our order/check out form. To buy from us, you must provide contact information (like name and mailing address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.


In order to use this website, a user may first complete the registration/account signup form. During process a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.

If Your Information is not Correct

If you have chosen to create an account (as opposed to checking out as Guest), the information we collect exists in the form of orders you place, using an account you also create. You can access this account by logging into it, and there update any information you feel may be in error. If for some reason this is not possible, please contact us and we will update the information for you. You can also update much of this information yourself by logging into your account.


We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.


This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately by email: CLICK HERE TO EMAIL.

Updated: 5/6/2020