9 Dragons Chinese Restaurant
994 US. Route 9
Queensbury, NY 12804

Customer Service

Order Cancellation/Refund
You have the right to cancel the order before 9 Dragons has used food to start preparing your order. You can cancel an order from your Account or by contacting the Restaurant directly (518-798-8999). You will not be charged for any orders cancelled in accordance with this clause, and payment made prior to cancelling will be voided or credited back to the same payment method you used when submitting your order. If you cancel an order after it has been started, the entire order amount, including any applicable fees and surcharges will be charged to you.

Pick-up/Curbside Times & Instructions
We make every effort to have your order ready within twenty minutes after you place it. Simply show up and we will have it ready for you. If it is not ready - it will be almost ready! When you arrive at 9 Dragons, park in one of the numbered parking spaces. Then call or text to tell us your space number and we will bring your order out to you.

Payment Methods
Payments can be made using any of the following methods: all major Credit Cards online, and Credit Cards over the phone.

Special Requests
We are always happy to entertain large parties and willing to make arrangements as necessary. If you'd like to plan something with 9 Dragons, please call us at 518-798-8999, or send an email by CLICKING HERE.

Security
The entire Site runs over SSL, so all information is always encrypted. Checkout/order processing information is encrypted and sent via SSL secure transmission, always with the latest and most secure technology available. You can verify security by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. If you prefer not to enter your credit card information, please call us at (518) 798-8999 and we can take your order via telephone.

Privacy
Your privacy is extremely important to us. We will never sell, rent, barter or otherwise share any of your information with anyone. Your information is used solely by 9 Dragons for communications to and from you. From time to time we may send you offers via email if we have a special or other information we think you may be interested in, and only if you have given prior consent. You can opt out of these messages by following the "Unsubscribe" link at the bottom of the email.

To see our complete Privacy Policy, Click Here.